⚘ hello sweet friends ⚘

sisters, not twins.

please keep in mind that since every piece is sculpted by hand there may be small variations in sizes + colour as well as small imperfections.

details can be found in the product description of each item so please read carefully before making your purchase in order to avoid any confusion.

processing time.

I will try my absolute best to have your order shipped as quickly as possible while making sure to maximize the quality of my work.

  • for ready-to-ship items, please allow 1-5 business days
  • for made-to-order items, please allow 8-12 business days
  • for custom orders, please allow 8-12 business days
  • for pick-up orders, please allow 1-3 business days + 24 hrs notice through e-mail or instagram DM
  • if you need an item by a specific date please let me know here as soon as you place your order

shipping.

unfortunately I am unable to guarantee shipping times.

  • if you need an item by a specific date, please let me know when placing your order so that I can do my best to accommodate
  • I am not liable for delayed deliveries
  • processing times vary for different designs, please check the product description for details
  • items that are made-to-order have a 7-10 business day processing time which does not include shipping time

cancellations, exchanges, refunds.

cancellations:

  • will only be accepted within 24 hours after the order was placed

exchanges, refunds, or replacements will not be issued for:

  • slight inconsistencies or imperfections that do not affect the functionality of the item
  • stolen or lost packages/items

if you are unhappy with your item(s):

  • please contact me! I will try my best to resolve any issues
  • refunds will be issued within 3 business days after the returned item(s) are received
  • you will be reimbursed for the purchasing price only (shipping costs are excluded)
  • I am not responsible for paying return shipping costs

accidents happen.

I am happy to make repairs when things go wrong.

I want you to enjoy your midblume goods for as long as possible. please contact me here so I can help!

still have questions?

contact me.

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